Privacy Policy

Effective November 8, 2026

This Privacy Policy explains how Robots Overnight ("Robots Overnight," "we," "us" or "our") collects, uses, shares and keeps information when you visit robotsovernight.com or botsovernight.com (the "Site"), request a quote, book or rent our robot, or otherwise deal with us (together, the "Services"). By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

1. Information we collect

Information you give us. This includes your event date, rental length, venue ZIP code, email address, name, phone number, venue and shipping address, billing address, event type, notes and anything else you send us by form, email, text, phone or social media.

Payment information. Payments are processed by Stripe. Stripe collects your card or payment details directly. We do not receive or store full card numbers. We do receive payment confirmations, the last four digits of your card, your billing details and transaction history from Stripe.

Information collected automatically. When you use the Site, we and our providers may collect your IP address, approximate location, browser and device type, pages viewed, referring links, the time and length of your visit, and similar usage data. We may use cookies, local storage, pixels and similar technologies to do this, including the Meta Pixel and Meta Conversions API. These send Meta information about your visit and booking, such as pages viewed, checkout and purchase events, and hashed (scrambled) contact details, so Meta and we can measure ad performance, build audiences and show you ads on Facebook, Instagram and other sites and apps. You can control ad personalization in your Meta ad settings and your browser settings.

Information from others. We may receive information about you from payment processors, shipping carriers, fraud prevention services, analytics providers, the person or company that booked an event you attend, and public sources such as social media posts that tag or mention us.

Incomplete bookings. If you enter your email address and start checkout but do not finish, we may still keep that information and use it to follow up with you about your booking.

2. The robot's cameras and microphones

The Unitree R1 has built-in cameras, microphones and other sensors, and it runs software made by its manufacturer, Unitree Robotics. During a rental, the robot is fully in your control, not ours. We are not present at your event and we do not monitor, operate or direct the robot while you have it.

You are solely responsible for how the robot is used at your event, including any recording, and for following all laws that apply to recording, notice and consent where the robot is used. It is your job to tell your guests, staff and attendees that a robot with cameras and microphones is present, and to get any consents the law requires. Any data the robot or its manufacturer's software collects, processes or sends is handled by Unitree Robotics under its own terms and privacy policy, and we are not responsible for it.

We may reset the robot and delete any data stored on it after each rental. We have no obligation to keep, recover or give you any data from the robot.

3. Photos and videos

If you, your guests or the public share photos or videos of our robot at your event, including posts that tag or mention us, or if you send them to us, you grant us a free, worldwide, perpetual, irrevocable license to use, copy, edit, publish and display that content, and any names, likenesses or voices in it, on our Site, social media, ads and other marketing, without payment or credit to you. You confirm that you have the rights needed to grant this license. If you do not want specific content used, email us before your event and we will take reasonable steps to honor your request going forward.

4. How we use information

We may use the information we collect for any lawful business purpose, including to:

• quote, book, ship, track, insure and recover the robot
• process payments, refunds, deposits and charges for damage, loss, late return or missing items
• communicate with you about your booking, including follow-up on incomplete bookings
• send you marketing, offers and updates by email or other channels
• run, analyze, test and improve the Site and Services, including through analytics and automated tools
• detect, prevent and investigate fraud, misuse, damage, theft and security issues
• enforce our agreements, collect amounts owed, and protect our rights, property and safety
• comply with laws and respond to legal requests

We may also combine, de-identify or aggregate information and use that information for any purpose.

5. How we share information

We do not sell your personal information for money. We may share information:

• with service providers who help us run the business, such as Stripe for payments, Cloudflare for hosting and security, Google for email, shipping carriers and insurers, and analytics and advertising partners such as Meta
• with insurers, adjusters, law enforcement, collection agencies and lawyers if the robot is damaged, lost, stolen or not returned, or if amounts owed are unpaid
• when we believe it is needed to comply with law, legal process or government requests, or to protect our rights, property or safety, or those of others
• with a buyer, investor, successor or lender in connection with any merger, sale, financing, reorganization or transfer of all or part of our business or assets, including during negotiations
• with our affiliates and companies under common ownership
• with anyone else when you ask us to or agree to it

6. Marketing emails

By giving us your email address, you agree that we may send you emails about your booking and about our Services. You can unsubscribe from marketing emails at any time by using the link in the email or by emailing us. We may still send you messages about your bookings, payments and our agreements.

7. How long we keep information

We keep information for as long as we decide it is useful for our business, including for bookkeeping, taxes, insurance, disputes, collections and marketing, or as long as the law requires.

8. Security

We use reasonable safeguards, and we rely on established providers such as Stripe and Cloudflare. No method of sending or storing data is perfectly secure, and we cannot guarantee the security of your information. You send information to us at your own risk. To the fullest extent the law allows, we are not responsible for unauthorized access to information that happens despite our reasonable safeguards, or that happens through our service providers.

9. Third-party sites and services

The Site links to and uses third-party services, including Stripe checkout and Unitree Robotics software. Their own privacy policies govern how they handle your information. We are not responsible for their practices.

10. Children

The Services are for adults and businesses. You must be at least 18 to book. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has given us personal information, email us and we will delete it.

11. Your choices and rights

You can opt out of marketing emails at any time. Depending on where you live, you may have legal rights to access, correct, delete or get a copy of your personal information, or to opt out of certain uses. To make a request, email [email protected]. We will respond as required by the law that applies to you. We may need to verify your identity first. We may keep information when the law allows, such as for transaction records, disputes, collections, fraud prevention and legal compliance. If we deny your request and your state gives you a right to appeal, you may appeal by replying to our response.

12. Where we operate

We are based in Texas and operate in the United States. The Services are not offered outside the United States. Your information will be processed and stored in the United States and wherever our service providers operate.

13. Limits on liability and disputes

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages relating to this Privacy Policy or our handling of information, and our total liability for any claim relating to it will not exceed the amount you paid us in the 12 months before the claim. This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute relating to it will be brought only in the state or federal courts in Travis County, Texas, and you agree to their jurisdiction, unless the law where you live requires otherwise.

14. Changes

We may change this Privacy Policy at any time by posting a new version on this page with a new effective date. Changes take effect when posted. Your continued use of the Services after a change means you accept it.

15. Contact

Robots Overnight
Austin, Texas
[email protected]